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filler@godaddy.com
Information Accuracy:
Terms of Sale:
Payment Terms:
Shipping & Delivery:
Intellectual Property:
Disclaimer of Liability:
Cloudy Fox complies with all Australian Consumer Laws.
At Cloudy Fox, we source and use quality products in the creation of all products, which are handcrafted, and guarantee that these items meet the highest advertised standards. Each item undergoes a thorough quality inspection before shipment.
Please carefully review the detailed product description prior to placing your order and please ensure all order details are accurate.
If you encounter any quality issues, please contact info@cloudyfox.com.au for assistance. It is requested that contact is made within 7 days.
Refunds/replacements will not be offered due to "a change of mind". Photographs will be required if a product has quality problems. Return postage will be arranged and replacements issued at no further charge. Refunds will be issued via payment method used.
Cancellation of orders prior to shipment is accepted, with the exclusion of personalised items. Please note there is a 10% cancellation fee to cover our costs such as lost merchant fees that are non-refundable to us.
If you have any inquiries regarding return policy, please contact our store.
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